Skip to main content Skip to accessibility page Skip to search input

Personal customers' terms and conditions

Products currently for sale

Select below to find the current T&Cs and recent changes.

Complete Freedom, Retirement Access Plus, Concession, Incentive Saver, Maxi Saver, Investment Cash

Summary of changes, effective 15 August 2025

Section reference Change description

Section 1 - Summary of Features​

Table 1 – Transaction, Savings and Investment accounts

Incentive Saver
In the row What debit card access is available? an asterisk has been added at the end of the last sentence to state: “*Debit card access is not available for business customers after 15 August 2025.”​

In the row Can I make direct debits and periodical payments? the text has been replaced with: “Direct debits only. Periodical payments are not available after 15 August 2025. *” and an asterisk has been added at the end of this sentence to state: “*Periodical payments set up by personal customers before 15 August 2025 will be honoured.”​

Investment Cash
In the row What debit card access is available? The text has been replaced with: None​

In the row Can I make direct debits and periodical payments? the text has been replaced with: Direct debits only

Summary of changes, effective 1 August 2025

Section reference Change description

Section 1. Summary of Features

Table 2 – Business accounts.

The type of base interest paid on the Business Access Saver is tiered interest.​

In the rows Will I earn interest? and What type of base interest will I earn?, delete the reference to ‘See the ‘How we pay interest section’ and replace with ‘See the ‘How and when we pay interest section’ for more details on interest.​

In the row What type of base interest will I earn? for Business Cheque Account - Plus, Business Access Saver  and Society Cheque Account amend the text to read:​

Tiered interest is paid on certain balances.

Summary of changes, effective 1 August 2025

Section reference Change description

Section 6 – How and when we pay interest

Under Eligible accounts, immediately before the table insert the following additional text:​

Business accounts​

For the business accounts in the Summary of Features Table 2 – Business accounts that are paid interest, the type of interest paid is tiered interest. Interest is paid monthly on the last business day of the month.​

Zero interest rates may apply, and then you will receive no interest on your account balance. Reference to interest being paid should be read accordingly. ​

Personal accounts​

The following personal accounts are paid interest.​

Under the subheading What is tiered interest? add a new paragraph:​

Please note that different balance tiers may offer the same, a higher or a lower interest rate.

Visa Debit Card

Term Deposits

Summary of changes, effective 28 February 2025

Section reference Change description

Part B: Terms and Conditions – 30. Banking Code of Practice

Removing reference to asking for a hard copy of the Banking Code of Practice within a branch or over the phone.

Summary of changes, effective 1 May 2025

Section reference Change description

Part A: General Information under heading “Who can apply for the Product?”

Added paragraph to clarify that the customer must hold their own eligible Bank SA bank account to transfer and load funds into their Worldwide Wallet.

Part B Terms and Conditions, section 5 Loading and transferring funds.

Removed contents from table regarding ability to transfer funds onto a customer’s Worldwide Wallet from a third party and from accounts held with another financial institution. 

 

Added paragraph to clarify that from 1 May 2025, a customer can only load funds onto the Worldwide Wallet from their own eligible Bank SA bank account and third parties can no longer directly transfer funds to a customer’s Worldwide Wallet.

 

Added section title names to section 13 and section 15 references in the last paragraph.

Part B Terms and Conditions, section 17 Closing the Product under heading “When we may close the Product” Amended to clarify that suspending or closing the Product or cancelling any Card can be performed to manage material and immediate risks including but not limited to any risk to the integrity of the bank’s systems.

For Travel, Caravan & Trailer and Pleasure Craft, please contact Allianz on 1800 825 200 for a copy of the PDS.