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COVID-19 Customer Support

If you are experiencing financial difficulty due to Covid-19, we may be able to help provide a tailored solution that will give you the support you need to get back on track.  Please visit our financial assistance page for more details and to apply. 

Recovery Hub

Explore our tips, tools and resources that could help you recover financially and get back on your feet.

Disaster Relief

We have a proud history of supporting our customers, communities and employees impacted by natural disasters. If you’ve recently been affected by a natural disaster, we’re here for you.

Disaster Relief

We have a proud history of supporting our customers, communities and employees impacted by natural disasters. If you’ve recently been affected by a natural disaster, we’re here for you.

24/7 virtual assistant available

Our virtual assistant Sam is available 24/7 in your BankSA App and Internet banking to answer your everyday banking questions. Sam can give you instant support online, so you don’t need to call us or visit a branch.

Making things right for our customers

If you’re a current or former customer and have been impacted by an error we’ve made, our specialist remediation team is here to make things right for you.


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