Credit Card Key Facts Sheet FAQs

The Credit Card KFS provides you with a standard layout of important information, like interest rates and card fees, about consumer credit cards. By comparing the basic facts about different cards you can be better informed when making financial decisions about consumer credit cards.

From 1 July 2012, the Credit Card KFS will be provided to you with paper credit card application forms or when you apply for a credit card via our website or Internet Banking.

There are two types of Credit Card KFS that will be available from 1 July 2012:

• A multi-product Credit Card KFS – which is provided to you with consumer credit card application forms (paper or online). This lists important information about all our consumer credit cards.
• A single product Credit Card KFS – which will be included in your Credit Card ‘Welcome Pack’. This KFS will be specific to the credit card you have applied for.

NOTE: when you apply for a credit card at a branch or via our call centre, you will not receive a Credit Card KFS; however you will receive one with your welcome pack if your application is successful.