Past scams and alerts
Scammers are constantly evolving by using different tactics. Browse through examples of previous scams and security alerts.
May 2020 - Email Scam
Email Subject Line: Revised Invoice and Banking Information
This email entices you to open the attached documents by advising the email is from a BankSA employee. It is highly your personal or banking information may be compromised if this link is clicked.
What to do next
If you clicked on any links within this email, we strongly advise you to engage with an IT professional to check for potential malware.
If you continue to receive email, SMS or other requests that you identify as potentially fraudulent or a scam account, it’s always a good idea to report this through to us before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
Apr 2020 - Email Scam
Email Subject Line: banksa.Com.Au Mail Server Returned Message
This email advises that we are experiencing a high rate of mail server messages. The link will take you to a phishing website which may ask for personal information such as online banking sign in details and/or credit card details.
Do not click the link in this email or enter your personal information. BankSA will never ask you to click a link to sign into your online internet banking.
What to do next
If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
Mar 2020 - SMS Scam
Be alert when receiving new messages claiming to be from your child
This phishing SMS has been sent using a spoofed name of "GOV" to convince you this is a trusted message. Please be aware that your phone will group it with legitimate messages from GOV.
If you have clicked any links within this SMS we strongly recommend you reset the phone back to factory settings and contact us immediately.
What to do next
If you have received an email, SMS or other request that you have identified as potentially fraudulent or a scam account, it’s always a good idea to report this through to us, before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
Mar 2019 - Email Scam
Email Subject Line: Your Telstra Business Email Bill
This email entices you to open the attached link by advising you have a Telstra Bill due. It is highly your personal or banking information may be compromised if this link is clicked.
What to do next
If you clicked on any links within this email, we strongly advise you to engage with an IT professional to check for potential malware.
If you continue to receive email, SMS or other requests that you identify as potentially fraudulent or a scam account, it’s always a good idea to report this through to us before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
Mar 2019 - Email Scam
Email Subject Line: Your new statement
This email entices you to open the attached link by advising one of two payable invoices is overdue. It is highly your personal or banking information may be compromised if this link is clicked.
What to do next
If you clicked on any links within this email, we strongly advise you to engage with an IT professional to check for potential malware.
If you continue to receive email, SMS or other requests that you identify as potentially fraudulent or a scam account, it’s always a good idea to report this through to us before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
Jan 2019 - Email Scam
Email Subject Line: Reminder: Telstra TBS Documents
By clicking to view the attached document within this email posing as Telstra, there is a strong possibility your computer will become infected with malicious software, which will compromise your online activities, including your banking.
What to do next
If you clicked on any links within this email, we strongly advise you to engage with an IT professional to check for potential malware.
If you continue to receive email, SMS or other requests that you identify as potentially fraudulent or a scam account, it’s always a good idea to report this through to us before deleting it from your inbox and deleted items or your device.
Forward a copy to hoax@banksa.com.au or 0459 134 629.
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Here’s what to do if you have had a near miss.