Always ready to assist, at any hour
Get to know Sam
Simply type in your question, and Sam will help guide you.
How Sam can help?
Where to locate Sam?
In the BankSA App
- Logon to the BankSA App
- Tap 'Contact us' from the bottom navigation bar on the home screen
- Tap 'Chat now' in the bottom right corner. Sam will be available to you 24/7
- To resume a chat, tap on the chat bubble
In Internet Banking
- Logon to Internet Banking
- Select 'Contact us' from the bottom navigation bar on the home screen
- Select on 'Chat now' in the bottom right corner. Sam will be available to you 24/7
- To resume a chat, select on the chat bubble
Keeping your data safe
FAQs
Once you’ve asked your question, Sam will provide you with a link directing you to where you can complete what you need to do.
Important information
Before using Internet and Phone Banking, please read the BankSA Internet and Phone Banking Terms and Conditions (PDF 261KB).
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