The extra payment details available with Osko payments are visible in a report after 8pm on the second day after an Osko payment has been received. There may be delays in this information being visible in the reports when an Osko payment is received after 10pm on a week day, on a weekend and on a Australia-wide public holiday. To create report to add the new Osko fields follow these instructions:
- Select Reports
- In the custom export formats tab of the Transactions section, click the Add New button
- Select your required fields for the export, including the new Osko rich data fields
- In the Name field, enter a name for the new report extract
- Select the additional export information required for your report, press Continue, then press Save.
- To extract the new report, go to the Transaction history tab, select Download report, choose a date range and select the account.
- In the File Format drop down menu, select your new report.
- Press the Download report button to download and view your report. You can now use this report to view Osko payment details going forward.