Continue with your credit card application

Pick up where you left off.

Find your application here, select the option that applies to you:

My Application Reference Number starts with a numeral e.g. 123456789012

Let’s complete your new credit card application

How long do I have?

You’ll have 30 days from the day you started your application to retrieve it. 

What will I need?

You’ll only need your personal identification and employment details, as well as your income and expenses.

What do I have to do?

Select Retrieve application and enter your email address plus the application reference number we sent to your inbox.
 

Retrieve application

My Application Reference Number starts with CC e.g. CC1234567890

Let’s complete your new credit card application

How long do I have?

You’ll have 45 days from the day you started your application to retrieve it.

What will I need?

Depending on where you left off, you may need: 

  • Your application reference number (it starts with CC)

  • Your mobile phone as we might send you verification codes

  • Two valid forms of ID (e.g. Australian driver licence, Australian passport, Medicare card, Australian birth certificate)

  • Your financial details to help us confirm your income, liabilities and expenses  

What do I have to do?

Sign in with your details and retrieve your application.
 

 

Important information

Conditions, fees and credit criteria apply. This card is issued as a Visa card.

Credit Card Terms and Conditions (PDF 351KB)

Credit Card Accounts Fees and Charges (PDF 1MB)

Please read these documents and keep a copy. You can request a paper copy at a branch.

The advice on our website is prepared without knowing your personal financial circumstances. Before you act on this or any advice, please consider if it's right for you. If you need help, call 13 13 76.