Summary
Before you get started, here's a quick recap of what you're applying for:
Complete Freedom
- An everyday account with a Visa Debit Card¹ to make deposits and withdrawals, payments online or on the BankSA Mobile App
- $0 Account-keeping fee
- You’re at least 14 years old with an Australian residential address (under 14s apply in branch with a parent or guardian).
Special Offer
Want up to $40 cashback on your groceries?
Open a Complete Freedom account online by 30th September 2024 and spend at least $40 on your new Visa Debit Card at Woolworths or Coles and get $10 cashback once per month up to 4 times.
New transaction account customers only. T&Cs apply*
What kind of account do you need?
Single
Joint
Are you already a BankSA customer?
Yes
No
What to have handy?
- Your BankSA Internet Banking logon details.
Ready to get started?
Other options
- Are you 55 years or over and retired? You may be eligible for a BankSA Retirement Access Plus account
- Do you have a Pensioner Concession, Commonwealth Seniors Health Card or Health Care card? You may be eligible for a BankSA Concession account.
What to have handy?
Your mobile
A secure code will be sent to your mobile to verify your phone number.
Two of these ID documents
- Passport
- Medicare card
- Australian driver licence
- Australian birth certificate
If your details are entered incorrectly or we’re unable to identify you, your application will need to be completed in branch.
If you’re Aboriginal or Torres Strait Islander and don't have the required documents, call our Indigenous Call Centre on 1800 061 548, 9am – 6.30pm ACST or visit your nearest branch.
Tax details
- Foreign tax information. Only applicable if you’re liable to pay tax in another country
- Your Tax File Number (TFN). Providing this isn’t compulsory, however if you don’t provide it or provide a TFN exemption reason, tax may be withheld on the interest earned on the account.
By continuing you agree:
- You have read our Privacy Statement which explains how we collect, use and disclose your personal information, including marketing communications we send to you
- You agree to provide your consents to us
- You will need to also acknowledge your obligations under AML/CTF and disclose if you have any other reporting obligations
- You agree to Financial Service Guide and Credit Guide (PDF 1MB), Internet and Phone Banking Terms and Conditions, Transactions and Savings /Investments Terms and Conditions (PDF 694KB)
- You agree to comply with all applicable Australian and International laws relating to the account(s) including any exchange control laws.
Ready to get started?
Other options
- Are you 55 years or over and retired? You may be eligible for a BankSA Retirement Access Plus account
- Do you have a Pensioner Concession, Commonwealth Seniors Health Card or Health Care card? You may be eligible for a BankSA Concession account.
Are both applicants already BankSA customers?
Yes
No
What to have handy?
- Your BankSA Internet Banking logon details.
Ready to get started?
Other options
- Are you 55 years or over and retired? You may be eligible for a BankSA Retirement Access Plus account
- Do you have a Pensioner Concession, Commonwealth Seniors Health Card or Health Care card? You may be eligible for a BankSA Concession account.
Complete your application in branch together
To open your joint account, you’ll need to visit a BankSA branch together.
Please make sure you bring:
- Your tax details. We’ll need your Tax File Number (TFN) and if you’re a foreign tax resident, we’ll also need your tax residency details
- Suitable ID. You’ll both need to be verified separately.
You can use our BankSA Identification Checklist (PDF 1MB) to work out which documents you’ll need for your situation.
To ensure we’re best prepared to help you, please call the branch first to make an appointment.
If you’re Aboriginal or Torres Strait Islander and don't have the required documents, call our Indigenous Call Centre on 1800 061 548, 9am – 6.30pm ACST or visit your nearest branch.
Other options
- Are you 55 years or over and retired? You may be eligible for a BankSA Retirement Access Plus account
- Do you have a Pensioner Concession, Commonwealth Seniors Health Card or Health Care card? You may be eligible for a BankSA Concession account.
Important information
1. To be eligible for a Visa Debit Card, you must have an Australian residential address and be 14 years old or over. If you’re 12 or 13 years old and have an Australian residential address, you can request a Freedom Card in branch.
*$40 cashback offer: Fees and charges apply. To receive up to $40, you must: open a new Complete Freedom account online between 01/02/24 and 30/09/24 and have a linked BankSA Visa Debit Card on the account, and have never held a transaction account with BankSA before. You must spend a minimum of $40 per calendar month for the next 4 months at Coles or Woolworths supermarkets excluding subsidiary brands, such as Coles Express, Woolworths Metro, service station outlets or liquor retailers. The offer will commence the calendar month following the successful account opening of your Complete Freedom account. Payment must be contactless or online, using your debit card linked to your Complete Freedom account. The monthly minimum spend must be processed to your account within the calendar month. Refunds or cancelled purchases are ineligible spend. If a mobile wallet is used to make contactless payment, the payment option must be set to VISA. EFTPOS cash out only transactions, the purchase of gift card in a single transaction, grocery delivery services, purchases processed through PayPal, Buy Now Pay Later providers, and purchases settled via a linked credit card or Freedom card are ineligible. If eligible, you will receive $10 into your Complete Freedom account for each month that you complete the minimum $40 spend requirement and the cashback reward will be credited to your account by the end of the following month. The new Complete Freedom account must remain open during this period in order to be eligible for the offer. If the account is closed, you will forfeit the right to the cashback reward that has not been credited to the account. For joint accounts, at least one of the account holders must not have held a BankSA bank transaction account before, and the spend on each joint account owners Visa Debit Card will contribute towards the monthly spend requirement, however, only one cashback reward will be issued per account. The offer is not available in conjunction with any other offer and can be withdrawn at any time.
To be eligible for a Visa Debit Card, you must have an Australian residential address and be 14 years old or over.
To be eligible for a Visa Debit Card, you must have an Australian residential address and be 14 years old or over.