Continue with your application
What do I have to do?
Click ‘Retrieve application’ and enter the mobile phone number you used to apply, and the application reference number we sent you by email. Keep your mobile phone handy as we will send you a verification code.
How long will it take?
You can open a new account in minutes
Important information
Find out what information you need to provide to become a customer (PDF 1MB)
By clicking continue, you agree:
- to the acknowledgements and consents of the Protection of your privacy
- to the Online Identity Verification Terms if you’d like to use this verification method
- to the Terms and Conditions (PDF 664KB) (for Transactions accounts and Savings/Investment accounts)
- to the Internet and Phone Banking Terms and Conditions and get registered for Internet Banking
- to receive new account information and disclosure documents by email
- to receive further notices and disclosure documents in relation to your account electronically including by email or message in your Internet Banking, and to regularly check for communications from us
- to go paperless with eStatements being made available in Internet Banking, however there may be times when we send a paper copy to you. You may request a paper copy or change your preferences by contacting us on 13 13 76. You can change to paper statements online, by phone or in branch at any time after your account is opened.
- if you are opening a Complete Freedom or MaxiSaver that you want us to send you a debit card.